Installation and Troubleshooting
What does the Installation & Troubleshooting package feature? What services exactly could VPS and dedicated server users use?
Apart from having more system resources, a reason why you may get your own web server and use it instead of a shared Internet hosting plan is that you'll be able to install and run a large selection of software. With a shared account, you can use apps, which don't need root access and aren't installed server-side, so in the event that you require particular software for your websites, you can't do the installation on a shared web server. This is not so with a hosting server of your own where you could install whatever you wish. The downside is that you may not have much experience and taking care of your own machine is more difficult that managing a shared hosting account in which the company takes care of the majority of things. This is the reason why we offer an additional service for our hosting server plans called Installation & Troubleshooting and you could reap the benefits of it any time that you encounter any problems with the management of your hosting server.
Installation and Troubleshooting in VPS
You can add the upgrade with a couple of clicks whenever you require it and irrespective of the virtual private servers
package you have selected. This can be done either during the order process in case you think that you'll require support from the very start or later on from the virtual private server billing Control Panel in case you have problems with any app on the hosting server. Our experienced admins can install or troubleshoot any application for you in a very timely matter. The Installation & Troubleshooting upgrade offers an hour of custom work and you'll be able to use it anytime. The vast majority of tasks take less than that, thus the remaining time shall be available for the future and you will be able to see it inside the billing Control Panel constantly. You are able to use the upgrade as a separate service or on top of the 30 minutes of custom work that are part of our Managed Services upgrade.
Installation and Troubleshooting in Dedicated Hosting
The upgrade is available with all our Linux dedicated hosting services
and if you add it, our experienced admins will be able to assist you with anything on your server. For example installing any third-party software that you might want to use on the hosting server and troubleshooting any script that performs badly or doesn't run at all. Our upgrade features 60 minutes of work and if a certain task is not very time-consuming, we will add the remaining time to your account. You'll be able to check out how many minutes are left within your billing CP and use them whenever you need support again. The Installation & Troubleshooting upgrade could be ordered at any moment, so in the event that you need something to be installed in the very beginning, you can add it to your order during the sign up procedure, while if you need help later, you'll be able to add it from the hosting server billing area. Half an hour of custom work are supplied with our Managed Services pack also, but if you require more work to be done on the server, the Installation & Troubleshooting upgrade will be a guarantee that your programs shall be installed and set up in the very best feasible way.